If your extra copies are cached (it displays with tiny cloud icon), then you can go to Library > Auto Backup > enable "Automatic Download" and the app will attempt to download cached files from iCloud to your local storage. If it looks good, you can keep it and delete all the extra copies. Delete extra copies of your notebooks: first, please check if your notebook content displays properly by opening Notes Plus Library, open the notebook without the number appended on your notebook name.This would serve as your data backup later. If you have a computer (either Windows/Mac), try to locate to iCloud Drive folder, find "NotesPlus Beta" folder, copy everything inside "Notebooks" folder and save it to safe place on your local disk.Quit Notes Plus from background (swipe up at the bottom and swipe up on Notes Plus to quit it from multitasking completely).You can do this to reduce downloading time if it’s stuck or taking forever: This packaged format file is better for iCloud syncing and iOS Storage Optimization feature.Īt the first time you launch app from iCloud syncing, it could take for a while if your app library has a lot of files/folders. npn (each notebook is a single file rather than a bunch of resource files). Honestly, I don’t even know what they meant by restoring it through a backup? What exactly am I trying to backup if I lost all my notes? And what do they mean by manually exporting my notes? What notes? I lost ALL of them.On v6.2, the migration tool will download everything from iCloud server to your local iPad, then Notes Plus converts downloaded resource files into a new packaged files with extension. A backup is always recommended and the easiest way is through Auto-Backup but you can manually export your notes as well. We're currently working on a way to recover these files but in the meantime, you'll only be able to recover this data through a backup. This could be due to insufficient storage or not allowing your data to finish uploading. When signing out of your Apple ID, if Notability data has not finished syncing to iCloud, the data will be evicted.
Thanks for writing in and sorry to hear about the trouble.
I also asked whether notability notes are stored locally on the iPad or not. I emailed their support team asking them if they could help me restore my notes.
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